At AM International we fully understand that we are a "value added reseller" and that our only real "value add" is the pre & post sales support that we offer to our customers and suppliers. Unlike our big name competitors, our success and indeed our very existence is totally reliant on the quality of this support. Therefore, at AM International support simply has to be, and always is, our number one priority and NOT just an annoying overhead that needs to be minimised.  

Everyday we strive to make the AM International brand synonymous with personal, flexible and timely service. To our way of thinking, being a faceless voice on the end of an 0800 number and having to explain your problem two or three times to people who are unfamiliar with your operation before it gets attended to is neither personal, flexible or a good use of time.

So when you deal with AM International you have the choice to ring our helpline or your technician direct and you will predominantly deal with the same technician. Therefore, the support partnerships we build tend to be more personal, more flexible and add more value to your business.

Yes, it probably costs us a bit more, but we view this not as a cost, but as an investment in our customers, our suppliers and ultimately our own success.